Frequently Asked Questions

Frequently Asked Questions

Here, you'll find answers to the most frequently asked questions about our on-demand moving, junk removal, and delivery services. Whether you're looking for details on scheduling, pricing, payment methods, or specific services like furniture assembly and storage unit cleanouts, we've got you covered. We aim to provide clear and concise information to make your experience as smooth as possible. If you need further assistance, feel free to contact us directly.

Frequently Asked Questions

HAULPROS offers a wide range of services including store pickups and returns, junk removal, furniture assembly, mounting and installation, heavy lifting and moving labor, donations, storage moves, online purchases delivery, and construction materials delivery.

On each service page, fill in he form to request a quote. Our team will call you if additional information is needed and will send the quote via email.

We proudly serve Orange County and Los Angeles.

No, we are dedicated to complete transparency with absolutely NO hidden fees.

You can schedule a service to start in as little as 30 minutes, depending on availability.

We accept major credit and debit cards, Venmo, Zelle, and cash.

Yes, our fully insured team ensures your items are covered every step of the way.

We specialize in the removal and transport of large or bulky items such as heavy furniture and construction materials.

Yes, businesses and property managers can request to open an account with us for recurring services at special prices.

We can remove a variety of items including old furniture, electronics, tires, construction debris, and more.

Yes, we offer the convenience of same-day delivery for many of our services.

We follow stringent safety procedures and guidelines to ensure the well-being of your items during transport. We provide moving blankets, shrink wrap plus tape, special tools and cardboard boxes when needed for the transportation of certain items.

Ensure all items are packed and ready for pickup. Clear pathways for easy access and notify us of any special instructions.

Yes, we provide precise and careful furniture assembly and disassembly services, including the removal of old furniture.

We pick up your donations and ensure they reach the donation center of your choice, making your act of kindness seamless and impactful.

Simply give us a call or text at (949) 500-2096 to cancel or reschedule. It’s that easy!

You can schedule a HAUL any day of the week, Monday through Sunday, from 8 AM to 9 PM. Book on-demand for arrival within 30 minutes, or schedule up to 30 days in advance.

Pricing is based on the distance between pick-up and drop-off locations, as well as amount of items and time spent loading and unloading.

We handle all aspects of junk removal, from collection to responsible disposal, prioritizing donations and recycling whenever feasible.

Yes, we manage removal, disposal, and full storage unit cleanout jobs for independent branches and storage unit chains.

We collect construction materials from any supplier in Orange County or Los Angeles and deliver them safely and on time to your site.

Contact us as soon as possible to make any changes or cancellations to your scheduled service.

You can reach out to us via phone at (949) 500-2096 or through our website's contact form for any inquiries or additional information.

 

Yes, we provide updates at every stage of the service, so you know exactly when to expect your pickup and delivery.

Please mention any special requests or requirements when filling out the quote request form, or contact us directly to discuss your needs.

Currently, we do not offer packing services. Customers should ensure all items are packed and ready for pickup.

Gather all items you want removed in an accessible area. If you have large or bulky items, let us know in advance so we can prepare accordingly.

The minimum charge varies depending on the specific service. Contact us for detailed pricing information.

We do not handle hazardous materials or items that require special permits. Contact us if you have any questions about specific items.

You can schedule recurring services by contacting us directly or setting up an account for regular service arrangements at special prices.

Yes, we can assist with the setup and breakdown of events, including moving and assembling furniture, removing debris, and more.

Yes, we can accommodate multiple pickup and drop-off locations. Please provide details when requesting a quote.

We prioritize donations and recycling whenever feasible and adhere to responsible disposal practices to minimize our environmental impact.

No, we don’t charge any cancellation fees. We do ask that you cancel before your crew is dispatched to your pickup location.

Our trucks are 14ft+ long, 6ft wide, and 7ft tall. Please compare these dimensions to your items to ensure they fit.

After your HAUL, tipping is always appreciated. You can tip in cash, via Venmo, or Zelle. To leave a review, click here. We welcome photos with your review!